About Us
MHIB is a boutique billing company. Client treatment programs receive ongoing, individualized attention from the owner and her longtime affiliates.
Cecily Ruttenberg
Founder & CEO
Cecily founded Mental Health Insurance Billing Inc. (MHIB) in 2016, bringing together her passion for helping families navigate the complexities of insurance and her commitment to supporting mental health treatment programs.
In 2019, she partnered with several colleagues to co-found Bridgeway Billing, building on MHIB’s successful model. Today, Bridgeway serves more than 40 treatment programs, with Cecily continuing to provide leadership as a member of its executive board.
Despite her broader leadership role, Cecily remains closely involved in the day-to-day work she enjoys most: working directly with treatment programs and families through MHIB. This hands-on connection keeps her grounded in the challenges her clients face and the work that inspired her to start the business in the first place.
Cecily’s advocacy education began in 2014 at a nonprofit, writing appeals for families who were denied coverage. MHIB was born with the goal to help families recover more money by obtaining authorization at the beginning of treatment, rather than after the fact. Cecily is a tireless advocate for the families and treatment programs that she represents. She works directly with her colleagues on all cases. Reach Cecily at cecily@mentalhealthbill.net or (408) 431-0936.
Patricia Rudolf
Utilization Review Specialist
Patricia Rudolf has worked as a utilization review specialist advocating for patient and their families for over 15 years. She is skilled at communicating with insurance carriers to establish medical neccesity for patients in treatment, ensuring they get the most financial coverage possible.
Andrea Sinclair
Utilization Review Specialist
Andrea is a utilization review specialist with MHIB. She has been with the company since 2017. Andrea is passionate about the work she does and will advocate for patients to receive the care they deserve. She finds joy in being able to help others. In her leisure time, she enjoys traveling and spending time with friends and family.
Rachel Grover
Billing Specialist
Rachel has a bachelor's degree in Early Childhood Special Education from Boise State University. She has worked in various fields of customer service, and is loving the opportunity to help different families within the mental health field. She lives in Boise, Idaho with her husband and three children. She loves hiking, anything involving the outdoors, and traveling with family and friends whenever time allows.